The Universe Spheres - Cinks labs

Created by Clemens & Christoph - CinkS labs

We are the founder of "The Universe Sphere" - a growing collection of beautiful desk ornaments containing parts of our Universe.

Latest Updates from Our Project:

A Universe Without Borders
almost 2 years ago – Thu, Jul 12, 2018 at 09:49:34 PM

And the Shipping of It...

The components for your packages are ordered or in production for quite a while now. We come closer to the point, where everything is ready for the packing and shipping. As mentioned earlier we decided to not pack the packages by ourselves, but together with the company that also ships our goods. We hope, that we can let the packing and shipping start at the latest on 15th August.

In short:

  • The Improved Version of Universe Sphere
  • The Timetable for Delivery of Our Components
  • Timelapse from Packing in Last Year at This Time
  • New Prototypes of Big Sphere in Production
  • Happy Birthday to My Brother

The Improved Version of Universe Sphere 


We want to introduce to you our improved version of the Universe Sphere. Together with our manufacturer we enhanced the production of the spheres, so we are now able to laser nearly borderless. We are very proud of the result but we also hope, that our previous backer will not be sad about it, because they might like the new one more than the old. If you want, you can pre-order a new sphere on Backerkit, but it will be sent after the shipping of the goods from this campaign.


The Timetable for Delivery of Our Components 

We listed the progress of the production and the estimated time of arrival at the fulfillment storage. 

ETA until July 22th:

- 750/922 Universe Spheres finished (improved version) 
- 3000/3000 Pocket Milky Ways finished (packing in progress) 
- 3000/3285 LED´s & cables (we have to take out the batteries from 285 LED Bases)
- Packing Material (corn chips instead of plastic, more stable shipping carton) 

ETA until Aug 15th:

- 850/2763 Milky Way Spheres finished (100/Day)  
- Shapeways production of 2847 bases (delayed) 
- Asendia starts to pack and ships your goods

As you see we got some minor delays, but a fortnight is not too bad in my opinion. We will write another update in August that shows you, how the shipping works in detail and when you can expect your goods, but let me say this, there won´t be a Big Bang like last year, but a continuous shipping as it gets packed. 

One problem we do have is that the blank spheres have a delivery time of several months and we had to guess the number of spheres we need before we knew the real numbers, now we only have 3000 blank spheres in stock but our backers ordered a total of 3685. We already ordered new blank spheres, but this could delay the last sendings.


Timelapse from Packing in Last Year at This Time 

For those who missed the initial campaign, here you can see a time lapse of the packing in last year at this time when I packed the first hundreds of packages together with my brother and our father. In total, we packed 4000 packages with just friends and family. One table full were 70 packages.


New Prototypes of Big Sphere in Production 

We will get our new prototypes of the big sphere in a couple of days, so the waiting for the start of our campaign for the big sphere has an ending soon. We are currently working on 3 new designs of the spheres so we are eager to start this campaign, so we can continue with our new models. 

Happy Birthday to My Brother

Today is my brothers birthday and he is currently on vacation, so I thought I can surprise him a little through this update. Happy birthday, Chris!

 
I wish you all a nice Weekend!
Bests, Clemens

BackerKit – We like to Charge Credit Cards for the Add-Ons on Wednesday
almost 2 years ago – Tue, Jul 03, 2018 at 09:41:47 PM

Some short information about the Milky Way in a Sphere. The Production is in progress and delivery is scheduled for the end of July. There will be a detailed update next week with new pictures and more information about the production process. 

Many of you have bought a lot of add-ons via BackerKit. In total, you spent over € 60,000 for add-ons. Many thanks for that. 

Tomorrow (Wednesday 03.07.2018) we will collect the outstanding amounts from the add-on purchases via BackerKit. 

If there is a problem with the payment, BackerKit will send you a separate e-mail. 

The next step is to lock the addresses and begin shipping at the end of July. Stay tuned for the upcoming full update and many thanks for your support. 

CinkS labs - Clemens & Christoph 

Money transferred, we are now roasting marshmallows over Hawaiis lava...
almost 2 years ago – Sat, Jun 02, 2018 at 01:16:18 AM

Just kidding, the only one getting roasted is me playing Fortnite at 34°C here in Berlin. 

But this is something you´re surely not interested in, so I better deliver some hot information about what´s going on with the preparations and production of your precious goods.

In short: 

- Money from Kickstarter arrived
- 3325 surveys finished, 271 missing
- Some statistics
- New Flyer finished and printed
- PMW and spheres improved, production started
- Backerkit charges money end of June
- Address changes possible until mid-July
- Delivery date of LED base plates delayed (est. 2018-07-15)

In less short

Money from Kickstarter arrived: The money from Kickstarter arrived and we were able to order everything needed for the production and the shipping. Of cause, the most of our partners want to get paid before they start the production of thousands of spheres, flyers or cleaning towels. Now the production is running but needs its time as you can imagine. It takes 3 minutes alone to laser one Pocket Milky Way. Luckily, you can put around 100 on the laser table, so it can run for 5 hours straight. 

2,936 surveys finished, 271 missing: There´s not much to tell about, but please check if you already filled it out, if not, do it now!...please ;)

Some statistics: We want to share some statistics about what has to be manufactured and what our backers ordered:

-The Milky Way in a Sphere: 2,702
-The Pocket Milky Way: 2,097
-The Universe in a Sphere: 886
-LED Base Plate: 3,196 (no batteries/power supply included)
-USB Power Supply: 1,182 (we highly recommend to add these to your LED Base plate)
-3D printed Bases: 2,590

Info Questions about the next spheres:

-Weather: 361
-Sun: 364 
-Earth: 502
-Solar System: 1,754 
-Big Sphere: 1,432

As you can see the most of you want the solar system to be in our next sphere. We thought about it a lot and I would say we found a nice solution. The difficulty on this is the stupendously large distances between the planets and our Sun. If the Sun was 5 cm in diameter, the Earth would be 0.45 mm tall but 5.4 meters away! Pluto, for most of us still a beloved planet, would be only 0.085 mm tall, but 214 m away. It´s similar to standing on the Wall of Westeros, trying to see an ant´s eye. 

So we thought about showing a correct scale of the size between the planets and arrange them around the Sun.

Our concept for the Solar System in a Sphere
Our concept for the Solar System in a Sphere

New Flyer finished and printed:
We re-designed our flyer. It now fits inside the gift box.

PMW and spheres improved, production started:
We made last improvements on the PMW, as well as on the spheres. We tried to get the maximum out of the spheres, so we worked hard on the visibility of the dots and the size of the models inside the glass. Now we got the final stage for this campaign and the production started a few days ago. I will send pictures of it with the next update, but I can tell you, the Universe in a Sphere is now nearly borderless, which looks awesome!

We are also working on the design for the packing of the Pocket Milky Way, here is the sample we need to fill with life and colors.

Backerkit charges money end of June: If you need to pay your add-ons on Backerkit be aware, that the money will be charged end of June.

Address changes possible until mid-July: We will announce the exact date, but if you plan to move, be aware that we will lock the shipping information mid-July.

The delivery date of LED base plates delayed (est. 2018-07-15): The delivery date of our LED base plates delayed by two weeks. We hope, this will not delay our shipping process too much, but we wanted to tell you.

Thank you for your time, it was quite a long update this time. 
Have a nice Weekend!
Sincerely, CinkS labs

BackerKit - Survey - Spam folder
about 2 years ago – Fri, May 18, 2018 at 07:28:51 PM

Dear Backers,

after a successful smoke test, we sent out the survey to all backers. 2.000 of you answered in the first 24 hours. 

In order to fulfill our promise to send the Milky Way in a Sphere at the end of July, we would like you to fill out our survey as fast as possible. 

I didn’t receive an email from BackerKit – What should I do?

  • First look up your spam folder. Some backers reported us, that the email was marked as spam.
  • Go to: https://cinks-labs.backerkit.com/
  • Under the “Lost your survey?” section, enter the email you used for the project on Kickstarter. 
  • Press “Get My Survey” button, and you'll receive another email with your survey link! 

Moving Soon? No Problem! You can always update your information any time before we finalize your address. You will get a reminder to confirm your address before we ship. Our estimated shipping date is the end of July.  

I forgot to add the USB power supply cable or any other add-on.
You can change your survey at any time. We will lock it down at the end of June.

Why are there additional shipping costs for add-ons?We decided to add a small shipping fee for the add-ons because we might need to send your goods in multiple packages when it weighs over 2kg. To cover it, we decided to add 5€ for shipping.

What is the pocket version?
Some backers misunderstood the pocket versions. At the moment we do not offer smaller spheres, but small cuboids with the Universe or the Milky Way inside.

I missed the project, can I still get a Milky Way in a Sphere?
With BackerKit we have the possibility to have a pre-order store where you can buy all of our products. We try to manage the shipping together with the shipping from our campaign. https://cinks-labs.backerkit.com/hosted_preorders

If you have any questions, don't hesitate to write us at contact@cinks-labs.de. 

Clemens, Christoph and the CinkS labs Team (Veronika) 

Backerkit and It´s "Smoke Test"...
about 2 years ago – Tue, May 15, 2018 at 10:30:50 PM

As said before, we will use Backerkit to help us with the large number of Backers and all the add-ons you are free to buy.

We will launch the "Smoke Test" on Backerkit within the next days (300 of you will get the survey as a test launch)

How to Backerkit

In short:  

- You will get an email from “Clemens & Christoph – CinkS labs” with a unique link for each backer to start your survey  
- Check your pledge level and shipping country
- Answer some questions about what you like to get
- (Optional) Select as many Add-Ons as you like and purchase with your credit card
 (Enter your credit card information for the add-ons)
- Enter your shipping information
- Confirm all your information
- It´s done…now lean back and we will do the rest.  

In less short

BackerKit is a platform, specialized in helping crowdfunding campaigns. Backer can easily manage their pledges, purchase add-ons and edit their mailing address. With BackerKit you get the best effort to receive your product.

How does it work?

A couple of days after the campaign is over, BackerKit will email a unique link to each backer. You will not need to create an account. Backers will immediately see their pledge amount and pledge details from our campaign. Please check your spam folder. The email comes from “Clemens & Christoph – CinkS labs” and should look like that:

The link in the email directs you to the survey page, which should look like this:

Please check your shipping country and your Pledge Level and continue with the “Get Started!”-Button.
(Optional) – You can change your pledge level by clicking on the tiny blue link “switch your pledge level”. When everything looks fine, you can click the “Get Started!” button.

Answer a few questions about your pledge level 

The next step depends on what you exactly pledged for. Some of you might not need to answer these questions. They can start with the section “Add-Ons”. If you pledged for “The Milky Way in a Sphere - LED Base Set” for example, your page should look like this:

You have to decide which base you like to get together with your LED-plate. After you select one and click on the “Next” button on the bottom of the page, you get to the next question and so on.

The following questions may occur:
• Which base should stand on your LED Base plate? – All LED Sets. (free of charge)
• Which base should stand on your 2nd LED Base plate? – LED Bundle Set (free of charge)
• Which combination of spheres do you like to get? – All Bundle Sets (free of charge)
• Do you wish to upgrade to a LED Base Plate or/and a Base "Fitting"? – All Sets without LED (additional charge)
• Do you want to add a "Pocket Milky Way"? (additional charge)
• Do you wish to upgrade to a 2x LED Base Plate or/and a 2x Base "Fitting"? (additional charge) 

Add-Ons

If you like to order some additional items, this is the moment. It is as easy as an online shop. You can look for an item you like to order, click “Add to Cart” and you will instantly see it on the right side. Some items need additional shipping costs. You can see it in the section “Shipping Total”. We calculate an additional shipping cost for additional spheres and bases per weight and small items (e.g. USB power supply, LED-Base Plate, Pocket Milky Way) by count (first 10 items no shipping). 

After you´ve added all the items you like to order, you can see an overview of your pledge level, all add-ons, shipping costs and the outstanding balance on the right side of the page. If you over pledged via Kickstarter, you will see your credit there too. After clicking the “Next” button, you will get to the next step. “Shipping”

Shipping  

Please enter your shipping address as exact as possible. Our estimated shipping date is the end of July. You can change your address until the end of June.

Confirm  

After you confirmed your information you're almost done. If you ordered Add-ons, we must collect the money via Credit Card. Of course, BackerKit does not have your credit card information from Kickstarter. We ask for your understanding that these data must be entered again. Your credit card will be charged on 1st July.
You are done… :D

The Review Page

Here you can look up all your information. You can change your shipping address, edit all the add-ons, change your credit card information or edit your answers to the pledge level questions.

Share it 

If you like our campaign and how we try to make you happy, we would be grateful if you share your feelings with us. This will also help other backers to get more trust if they don’t know Kickstarter or BackerKit or even us (Clemens & Christoph – CinkS labs)

Tracking Numbers

After the Big Bang happened, we will provide you with your tracking number. If your pledge level or your add-ons contain bases, LED-plates, pocket versions or USB power supplies, you will most likely get two packages. We will ship in two cycles. First the Spheres and a little later all the other items.

Need help or have some question?  

We hope this FAQ will answer the most of your questions. If not, Backerkit will answer the first 500 support cases for us for free. After that, we have to pay $1 for each question, so please double read this “How To” and our FAQ first, before emailing BackerKit.

Thank you all,
Bests, Christoph and Clemens